All our goods were inspected before shipment and the packing was in
good condition.
If you find any problems with our products, please contact our
customer service team within 7 days after receiving the products.
All returned items shall not be used or show any signs of
intentional damage and shall be in their original packaging.
【Q & A】
1: What are your main products?
A: We are professional couples ring, have 20 years of processing
experience.
2: What color is your product?
A: All of our rings are made of 18k gold and we can make all
colors, such as yellow, red, white and any mix of colors according
to your requirements.
3: Can you give me discount?
A: Yes,if you need a big order,we will give you discount,Don't
worry about the price.
4: f the quality have the problem,what should i do?
A: All goods before send you we will check one by one,if you found
about the quality problem,please contact me ,we will try my best to
solve it.Please belive me our products are good quality,if you
afraid the qulaity problem,you also can buy one or two designs test
it.
5:How to custom my own style products?
A: Just send the products picture you need to specific type ,we
will follow your request . you can send the printing logo to us ,we
will give you suggestion if you don’t have specific type .
6: Will you follow my color?
A: Yes, we can custom products color according to your design or
pantone number .
7: What is the Lead-time?
A: It is about 15 working days.
8: What kind of payment terms do you accept?
A: 30% deposit T/T or Paypal, 70% balance before shipment
9: How do you take care when your clients received defective
products?
A: replacement. Normally the defective items will be replaced in
next shipment or refund.
10: Do you have actual shooting pictures for reference?
A: Yes. Please contact our sales person for more pictures. We can
also provide feedbacks from our cusmers.
11: What's your advantage of your factory?
A: We have been producing 18k gold couple pair rings for 20 years.
We can assure you of high quality at the most competitive prices.
